LunaLoots Terms and Conditions

Welcome to LunaLoots. These Terms and Conditions govern your use of lunaloots.io and all services offered through our platform, including the LunaLoots casino, live casino, sportsbook and related promotions. By creating an account with us, you confirm that you have read, understood and agreed to be bound by these terms. LunaLoots is owned and operated by Green Champions Leader S.R.L., registration number 3-102-917157, incorporated in Costa Rica, and we operate under the affiliate programme Infinity Stars Partners. Our casino launched in 2024 and primarily targets players in Germany and the Netherlands, though our platform is published in thirteen localisations. Where any discrepancy arises between translated versions and the English text, the English version of these terms prevails.

Licence and Regulatory Status

We hold a valid licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-202502014-FI1, type b2c, issued on 12 February 2025 and expiring 11 February 2027. The same licence authorises us to operate 46 domains, including lunaloots.io, betbluff.io, neonstakes51.io, campeonbet.io, cratosslot.io, wettson.com and casinoloots.com. We operate in full compliance with the conditions of this licence and reserve the right to amend these terms at any time to remain compliant with applicable regulation.

Eligibility and Restricted Territories

To register with LunaLoots casino, you must be of legal gambling age in your jurisdiction and able to form legally binding contracts. We do not accept players resident in Aruba, Bonaire, Curacao, Saba, Statia, Sint Maarten, the United Arab Emirates, Brunei, Cambodia, North Korea, Japan or Qatar. A separate, broader list of Excluded Territories is barred from bonuses and promotions, including residents of the United States, France, Spain, Italy, the Netherlands, Hungary, Cyprus, Greece, Lithuania, Israel and many other listed countries. If you access our site from an excluded or restricted territory, we reserve the right to close your account and void any winnings.

Account Registration

Registration at LunaLoots requires your full name, date of birth, address, telephone number and e-mail address. Your account must be activated through a welcome e-mail, and a security code is issued at the time of registration. We only allow one account per person, household, address, IP address and device. If you attempt to search for a lunaloots login or lunaloots casino login using duplicate credentials, we may suspend or terminate the accounts involved. Players looking for the lunaloots app or lunaloots casino app can currently access our full library through desktop and mobile browser, as no account registration-free play is available on our platform.

Verification

We require KYC documents to be uploaded within 30 days of registration or before your first withdrawal request, whichever comes first. If these documents are not provided, we will close your account until verification is complete. Once submitted, we send your verification status by e-mail within 24 hours, although withdrawals may remain restricted while our security checks are ongoing.

Deposits and Withdrawals

Our minimum deposit is 20 EUR across every payment method, with maximum limits depending on the method chosen: 500 EUR for Visa and Mastercard, 150 EUR for CASHlib, 2,000 EUR for MiFinity, and up to 100,000 EUR for supported cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, USDC and USDT. The mobile number used for your deposit must match the number registered on your account. Our minimum withdrawal is 100 EUR on every method. Withdrawal methods include bank transfer, MiFinity and supported cryptocurrencies, each ranging between 100 and 1,000 EUR per transaction. Visa, Mastercard and CASHlib are deposit-only, and bank transfer is withdrawal-only. All payouts are returned to the account the deposit originated from, and only in the name of the registered account holder.

Withdrawal Limits

We apply a withdrawal limit of 5,000 EUR per day and 25,000 EUR per calendar month, with a 1,000 EUR cap per transaction through our cashier. These limits may vary further depending on your chosen payment method, verification status, account history, our risk assessment and your loyalty status. Winnings exceeding 30,000 EUR are paid in monthly instalments. If you have made only one deposit, your maximum cashout is 15 times that deposit; any amount above this is removed from your balance. While a Time-Out, deposit limit or bet limit is active on your account, withdrawals are capped at 10% of your withdrawable balance per month.

Bonus Terms

Our Welcome Casino Package offers up to 250% and 3,000 EUR plus 1,000 free spins across your first three deposits, split as 150% up to 1,000 EUR, 100% up to 2,000 EUR, and 200% paid as free spins on selected titles. Each deposit requires a minimum of 20 EUR, and you must select the offer from the cashier drop-down menu before depositing. Players searching for a lunaloots bonus or lunaloots casino bonus should note that wagering requirements differ by deposit: 40x on the first, 35x on the second, and 30x on free spin winnings, all to be cleared within 30 days, while free spin winnings must be wagered within 48 hours. We also run a daily 20% cashback, a weekly promotional calendar, sports freebets, and a crypto combo bonus. Maximum winnings from any deposit bonus depend on the bonus percentage, ranging from 3x the deposit for 200%+ offers up to 12x for smaller 25-99% offers. No-deposit winnings are capped at 25 EUR, free spin winnings at 100 EUR or 20x the spin value, and freebet winnings at 100 EUR or 3x the freebet value. We do not currently publish a luna loots casino no deposit bonus codes list, nor a lunaloots no deposit bonus codes programme, and any such offers are communicated directly through our promotions page.

Wagering Contribution

Bonus wagering contributes differently depending on game type: slots contribute 100%, virtual games and lucky games 50%, and table games only 20%. Live casino wagering is entirely excluded from casino bonuses, and all jackpot games, blackjack, roulette and video poker titles are excluded from bonus wagering regardless of game type.

Fair Use, Security and VPN Policy

We do not permit the use of VPNs or any method of disguising or interfering with your device's IP address. If we detect such activity, we reserve the right to void your winnings, forfeit your account balance and deactivate your account entirely. We encourage all players to use our platform fairly and in accordance with these terms at all times.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, bet limits and Time-Out periods. If you believe your gambling behaviour requires attention, we encourage you to contact our support team for assistance in setting appropriate limits on your account.

Contact Us

Our support team is available 24/7 through live chat and e-mail at [email protected]. We offer assistance in English, German, Spanish, Norwegian and Finnish. If you have any questions regarding these Terms and Conditions, deposits, withdrawals or bonus eligibility, please reach out to us directly, and we will respond as promptly as possible.