LunaLoots Cookie Policy
At LunaLoots, we use cookies and similar tracking technologies to make our website work properly, to remember your preferences, and to understand how players use our platform. This Cookie Policy explains what cookies are, how we at LunaLoots apply them across lunaloots.io, and what choices you have regarding their use. By continuing to browse or play on our site, you agree to our use of cookies as described below, unless you adjust your browser settings to refuse them.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow a site to recognise your device on return visits, store certain settings, and collect information about how the site is used. Here at LunaLoots, we rely on cookies to keep our casino, sportsbook and Live Casino sections running smoothly for every visitor, whether you search for "lunaloots casino" from a desktop browser or access us via our mobile browser version.
Session and Persistent Cookies
We use two broad categories of cookies. Session cookies are temporary and are deleted automatically once you close your browser. Persistent cookies remain on your device for a set period, or until you delete them manually, so that we can recognise you when you return to LunaLoots, for example when you search "lunaloots login" or "lunaloots casino login" to access your account again.
Why We Use Cookies
We at LunaLoots use cookies for a variety of operational, functional and analytical purposes. Our aim is always to balance a smooth playing experience with respect for your privacy. The main purposes for which we deploy cookies include:
- We use essential cookies to keep you logged in, to process your deposits and withdrawals securely, and to maintain the integrity of your session while you play.
- We use functional cookies to remember your chosen language, currency and other display preferences so you do not need to reset them on every visit.
- We use performance and analytics cookies to understand which games, promotions and pages are most popular, helping us refine our casino, Live Casino and sportsbook offering.
- We use security cookies to detect fraudulent activity, prevent multiple accounts from the same household, IP address or device, and protect our platform from misuse.
- We use advertising and marketing cookies, including those from third-party partners, to measure the effectiveness of our promotions and to show you relevant offers both on and off our site.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for our website to function. Without them, core features such as logging in, navigating between pages, and completing a deposit or withdrawal would not work correctly. Our LunaLoots platform cannot disable these cookies, as they are required to deliver the services you request, including verifying your identity during KYC checks and maintaining account security.
Functional Cookies
Functional cookies allow us to remember choices you make, such as your preferred localisation among English, German, Finnish, Norwegian, Portuguese, French, Italian, Spanish, Azerbaijani, Russian, Turkish, Hungarian or Czech, and to provide enhanced, more personal features. Our LunaLoots cookies in this category also help us remember your bonus selections made from the cashier drop-down menu.
Analytics and Performance Cookies
We use these cookies to collect information about how visitors use our site, such as which pages are visited most often and whether players encounter error messages. This information is aggregated and anonymous and helps us at LunaLoots improve the design and functionality of our casino, tournaments and VIP and Rewards sections.
Advertising and Targeting Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. Our marketing partners may set these cookies through our site, and we at LunaLoots may share limited, non-identifying data with them for this purpose.
Third-Party Cookies
Some cookies on our site are placed by third parties, such as payment providers, analytics services, affiliate tracking tools and advertising networks, including those connected to the Infinity Stars Partners affiliate programme. These third parties may collect information about your online activities over time and across different websites when you are using our service. We do not control the cookies placed by these third parties, and we encourage you to review their respective cookie and privacy policies for further information.
Cookies and Account Security
We use cookies as part of our broader efforts to protect your account and detect suspicious behaviour, including attempts to disguise or interfere with the IP address of your device, such as through the use of a VPN. Where such interference is detected, we reserve the right to void winnings, forfeit the account balance and deactivate the account in line with our terms and conditions. Cookies also help us confirm that only one account is held per person, household, address, IP address and device, consistent with our registration policy.
How to Manage Cookies
You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that if you choose to disable cookies, some parts of our website, including features related to login, deposits, withdrawals and personalised bonus offers, may not function as intended.
- You can delete existing cookies through your browser settings at any time.
- You can configure your browser to block cookies from being set in the future.
- You can use private or incognito browsing modes to limit the storage of persistent cookies.
- You can use opt-out tools provided by advertising networks to manage targeted advertising cookies.
Since browser settings differ, we recommend consulting your browser's help section for specific instructions on managing, blocking or deleting cookies.
Mobile Browser Access
Our LunaLoots platform is available through desktop and mobile browser versions, and cookies, along with similar local storage technologies, are used in much the same way across both. If you access our site searching for terms such as "lunaloots app" or "lunaloots casino app," please note that we currently operate through mobile browser access rather than a dedicated downloadable app, and cookies remain central to recognising your session and preferences on mobile devices.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically so that you remain informed about how we at LunaLoots use cookies. Your continued use of our site after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact our customer support team, available 24/7 via live chat or by e-mail at [email protected]. We are happy to explain our practices further and to assist with any concerns regarding your privacy while using LunaLoots.